Privacy Policy

Last updated: May 2026

1. Who We Are

Piper Electronics is an electronics repair workshop located at 146 Marshall Street, Johannesburg. We repair TVs, amplifiers, speakers, sound systems and other electronic equipment. Contact us at repairs@piperelectronics.com.

2. Information We Collect

When you use our website or book a repair, we may collect:

• Your name and contact details (phone, WhatsApp number, email)
• Device information (type, brand, fault description)
• Booking reference numbers
• General browsing data (pages visited, browser type)

3. How We Use Your Information

We use your information to:

• Process and manage your repair booking
• Contact you regarding your repair status or quote
• Send booking confirmations via WhatsApp or email
• Improve our website and services

4. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties. Your information is only used internally for service delivery purposes.

5. Data Storage

Your booking information is stored securely on our server. We retain booking records for operational and accounting purposes. You may request deletion of your data by contacting us at repairs@piperelectronics.com.

6. Cookies

Our website may use basic session cookies to improve your browsing experience. We do not use tracking or advertising cookies.

7. Your Rights (POPIA)

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Access your personal information held by us
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to the processing of your information

To exercise any of these rights, contact us at repairs@piperelectronics.com.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: repairs@piperelectronics.com
• WhatsApp: 084 476 9309
• Address: 146 Marshall Street, Johannesburg